Addressing the types of wicked problems that people who live in modern cities experience

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Problem Definition 

Traffic Congestion: Users face frustration due to spending excessive time in traffic jams or waiting for delayed transportation means. 

Inefficient Public Transport: Challenges include improving public transport connections, schedules, and ensuring timely arrivals. 

Lack of Real-Time Information: Users encounter difficulties in obtaining real-time information on transportation delays, leading to inconvenience. 

User persona 

Dynamic Millennials and student: A user group identified as needing efficient city navigation solutions to enhance their experience. 

Story board 

Morning Commute: Users rush to catch the bus but face delays due to traffic congestion, leading to frustration. 

Public Transport Woes: They struggle with inefficient public transport connections, missing transfers, and experiencing delays in reaching their destination. 

Real-Time Information: They try to check for transportation updates but find it challenging to access real-time information, causing uncertainty in their commute. 

Solutions 

Traffic Congestion↓ 

Smart Traffic Management: Implement smart traffic management systems to optimize traffic flow and reduce congestion. Smith, J. (2023).  

Encourage Alternative Transportation: Promote cycling lanes, pedestrian-friendly infrastructure, and carpooling to alleviate traffic congestion. Johnson, A. (2022). "Promoting Sustainable Transportation in Cities." 

 

Inefficient Public Transport↓ 

Integrated Transport System: Enhance public transport connections through integrated systems, seamless transfers, and synchronized schedules. Lee, C. et al. (2023). "Enhancing Public Transport Connectivity in Urban Environments." Journal of Urban Mobility 

Digital Ticketing: Introduce digital ticketing options for seamless travel across different modes of public transport. 

 

Lack of Real-Time Information↓ 

Mobile Apps: Develop a user-friendly mobile app providing real-time updates on transportation delays, alternative routes, and schedules. White, S. (2023). "Enhancing Passenger Information Systems with Digital Signage." International Conference on Urban Transportation, 2023, 134-147. 

Digital Signage: Install digital signage at transport hubs displaying live updates and alerts for commuters. 

 

Resources : 

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