Addressing the types of wicked problems that people who live in modern cities experience
Problem Definition Traffic Congestion: Users face frustration due to spending excessive time in traffic jams or waiting for delayed transportation means. Inefficient Public Transport: Challenges include improving public transport connections, schedules, and ensuring timely arrivals. Lack of Real-Time Information: Users encounter difficulties in obtaining real-time information on transportation delays, leading to inconvenience. User persona Dynamic Millennials and student: A user group identified as needing efficient city navigation solutions to enhance their experience. Story board Morning Commute: Users rush to catch the bus but face delays due to traffic congestion, leading to frustration. Public Transport Woes: They struggle with inefficient public transport connections, missing transfers, and experiencing delays in reaching their destination. Real-Time Information: They try to check for transportation updates but find it challenging to access real-time informati